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Eigen Ingenuity FAQs

With Ingenuity Lite you can:

  • Connect your own data sources (e.g. process data historians, cloud timeseries and SQL databases),
  • Create fully user-configurable workspaces, dashboards, charts;
  • and configure virtual calculations combining data from multiple sources. Data from open public APIs can also be easily configured.


Advanced features and functions can be added into your workspace subscription to suit your needs, including Automated Reporting, Events and Notifications, Workflow Scripts, a Knowledge Graph model for asset contextualisation and a dedicated Timeseries Database.

To create your own content, share it and add your own data sources, you will need your own subscription.

Contact support at [email protected] and we will set up your up with a free 30-day trial.

Built for industrial use-cases: The latest version, Ingenuity 7, available as a SaaS or on-prem solution packs over 16 years of experience in developing and deploying analytics and visualisation solutions for highly complex industrial operations, and in particular for very demanding oil & gas operations.

Designed to give power back to engineers: Ingenuity is 100% user-configurable from an intuitive web front-end.

Features that maximise value from your data: Ingenuity’s real-time timeseries trending capabilities are more powerful than other trending packages and include multiple trend types, axes, self-service statistics and many other features.

Ingenuity includes over 30 advanced process data analytics functions developed over time to suit the needs of complex industrial operations.

The timeseries shopping basket is another unique feature, where users can collect series tags to perform ad-hoc analysis and trends.

An Ingenuity Lite subscription is available for a limited time for $29/month/user. Advanced feature modules are priced on a license per month basis, independent of the number of users.

My Sandbox Account

Anybody with a Microsoft email can always come back and access the Sandbox, because access is anonymous through a common user and is read-only.

The Sandbox is a common environment for all users to experience the features of Ingenuity. To create your own content and share with other users you will need your own subscription. Contact support at [email protected] and we will set up your up with a free 30-day trial.


Yes! We are running free Ingenuity online training sessions every month. Email [email protected] to be added to the invitation mailing list.

We are happy to engage to discuss all your particular needs, including data source connectivity, custom content and on-prem deployments. Just contact us on [email protected].


Support is at hand to help you get started and connect your own data sources. Just email [email protected] with your query. We will aim to respond within 24 hours.

Advanced support packages are available; just ask if you are interested.

My subscription

Subscriptions renew every month.

A subscription is charged per month, per user. More users can be added to a single subscription. As you add more Ingenuity modules it may be more cost effective to switch to an Ingenuity Plus subscription.

A subscription can be cancelled at any time; however, your workspaces will be deactivated at the end of the subscription period.